• Address: Anaheim, CA 92806 (map)
• Date Posted: 11/05/09

Jonathan Ecclefield

Certified Technician
E-mail: Jon101885@hotmail.com
Phone:(714) 471-5774
Address: 2150 S. State College Blvd, Anaheim, Ca 92806

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QUALIFICATIONS
Highly Accomplished Certified Technician
* Certified Ford Customer Handling
* Certified All Data Specialist
* Certified by the EPA 609 - Automotive air conditioning
* Specialist, Electrical systems
* Degree in Automotive Technology
* Directors honors list for Universal Technical Institute (UTI)
* Specialist. Rotary engine
* Performed Work on over 100 cars
* Bumper to bumper technician
* Worked on over 20 motorcycles
* Extremely efficient worker and problem solver
* Works well under pressure
* Currently Managing over 10 people
* Operating 4 departments
a. Customer Service Department
b. Warranty Department
c. Service Department
d. Technical Support Department

Skills include knowledge of all phases of mechanical work including pneumatics, hydraulics, repair, overhaul and preventive maintenance.






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PROFESSIONAL EXPERIENCE
Service Manager/Warranty Manager/Service Writer
Krystal Enterprises | Brea, CA 11/2008 -6/12/2009
Automotive and Parts Manufacturer of Executive Limousines
Job Responsibility: Managing the service department including 10 plus employees. Responsibilities consists of safety in the work place, managing all warranty claims with clients across the United States and parts of the Europe, problem solving, ability to resolve issues, managing customer service office utilizing a cognitive approach of cost and time.
Quality Technician
Krystal Enterprises | Brea, CA 4/2007 – 11/2008
Automotive and Parts Manufacturer of Executive Limousines
Job Responsibility: Complete mechanical inspections of limousines, Including torque specifications, a/c, and electrical In addition interior and exterior critical inspections of company’s manufactured vehicles.
Technician
Dromo 1 | State:CA 6/2006 – 10/2006
Automotive and Parts Mfg

Accountable for diagnostics and maintenance of 20 go karts
Performed countless electrical work, troubleshooting and diagnostics

Mailroom operator
Best Life and Health | Irvine, CA 10/2005 – 4/2006
Medical Insurance

Responsible for a number of tasks, which include organizing, performing mailing deadlines, postage machine and customer service.



Automotive Technician

Firestone/Bridgestone | Orange, CA 2/2005 – 8/2005
Automotive and Parts MfgThe experience I got from working for Firestone helped me be more professional and built a harder working person out of me. I completed a number of tasks such as, preventive maintenance inspections, complete vehicle inspections and learned service writing skills that I use at my college Universal Technical Institute.



Scooter Technician/Service Manager

Myron’s Extreme Machines | Irvine, CA 2/2003 – 7/2004
Construction - Residential & Commercial/Office

At Myron's Extreme Machines I had a number of responsibilities that included Service manager, Manager of three technicians, and Master Technician these skills have helped me be more professional and taught me to deal with situations and stress of the everyday job

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EDUCATION
Associate Degree
Universal Technical Institute | Rancho Cucamonga, CA 4/ 2005 – 7/2006
Completed all necessary courses for the program Automotive Technology. These courses include Automotive engines and repair, Electrical Fundamentals, Electrical Technology, and Heating and Air Conditioning, Automotive under car, brakes, manual and automatic transmission, fuel and ignition systems 1, fuel and ignition systems 2, advanced electrical, performance engine blueprinting.
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OBJECTIVE
To acquire a position that includes utilizing the professional skills of Mechanical - Automotive Servicing Technician, Service Management skills and/or Warranty management.
Extensive abilities consist of: Effective Communication, Customer Service Skills, Safety/Government Regulations, Quality Control Ethics, Critical Thinking, Workflow/Scheduling, Technician Time Management, Efficiency, Information Resourcefulness, Conflict Management, Negotiations, Service Advisor, Production, Job Costing, Inventory Control Management, Financial Management, Human Resource Development, Employee Management, Valuation, Facility Layout, Business Planning, Succession Planning, Highly Motivated, Time Management