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Ad ID: 42032896
Visits: 169
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Street address: 2701 Main Street, Irvine, 92614
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Location:
Orange County
Date Listed: Mar-18-08 The Courtyard Marriott Irvine John Wayne Airport/Orange County- 2701 Main Street, Irvine, CA 92614 is in search of talented people to join their staff! If you enjoy providing excellent customer service, they want you on their winning team! A Full-Time or Part-Time Guest Service Representative opportunity is now available! To be considered, please APPLY here! http://greatjobs.marriott.com · Guest Service Representative- $10.25 hr, FT Benefited, 40 hrs per week: Responsible for check in and check out services to hotel guests. Ensures that charges are accurately posted to guest rooms, credit cards are verified and assigned bank (cash drawer) balances at the end of the shift. Ensures all cash handling procedures are followed. Responsible for maintaining guest privacy and ensuring guest security with respect to credit card and guest room number privacy. Answers front desk telephone, directing calls as needed. Distributes information to guests in a timely manner. Works to quickly resolve guest issues, questions, or concerns, escalating as appropriate. Must possess the ability to communicate clearly with guests, present a professional and hospitable image following the Company standards and provide excellent guest service. *Must have at least 1 year of previous experience in the hospitality industry. · Guest Service Representative- $10.25 hr, PT, 24 hrs average per week: Responsible for check in and check out services to hotel guests. Ensures that charges are accurately posted to guest rooms, credit cards are verified and assigned bank (cash drawer) balances at the end of the shift. Ensures all cash handling procedures are followed. Responsible for maintaining guest privacy and ensuring guest security with respect to credit card and guest room number privacy. Answers front desk telephone, directing calls as needed. Distributes information to guests in a timely manner. Works to quickly resolve guest issues, questions, or concerns, escalating as appropriate. Must possess the ability to communicate clearly with guests, present a professional and hospitable image following the Company standards and provide excellent guest service. *1 year of previous customer experience preferred. Excellent benefits package: Medical, Dental, Vision, 401(K) Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Special Employee Room Rate Discounts, Career Advancement and other discounts. All positions require a minimum of 2 references and drug screen. At Marriott, you can experience the success of an inclusive work environment in which we support your professional growth and celebrate your unique contributions. For over 75 years, our philosophy has not changed – taking care of our customers begins with taking care of our associates. EOE M/F/D/V Ref# 513715, 513717
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